Terms and Conditions

Terms and Conditions

1.       GENERAL

The website, www.vusta.co.uk, is owned and operated by Woodpecker Trading Co. Limited t/a Vusta. Woodepcker Trading Co. Limited is a company registered in Wales with company number: 3226147 and address: Woodpecker House, 29 Pant Glas Industrial Estate, Bedwas, Caerphilly, CF83 8DR.

1.2 These website terms and conditions together with our Privacy Policy and Copyright Policy form our entire User Agreement with you in respect of your use of the website.

1.3 Upon visiting the website, you accept this User Agreement. If you do not accept the User Agreement you may not access or use the website.

1.4 We reserve the right to make changes to our User Agreement at any time, without prior notice. Any changes will be effective upon publication on the website. It is your responsibility to read the User Agreement to check for any changes on each occasion you use the website.



2.1 Your use of the website is at your own risk. Access is permitted on a temporary basis and we reserve the right to withdraw, suspend or change the service and content we provide on the website without prior notice.

2.2. Whilst we make every effort to ensure that the website is available 24 hours a day, we do not guarantee that the website will be available at all times. We do not take responsibility if, for any reason, the website is unavailable at any time.

2.3 It is your responsibility to ensure that all persons accessing the website through your internet connection or computer comply with the User Agreement.

2.4 Contact information that you provide on the website to register for any of our service must be complete, current and accurate. You must not impersonate any other person or make use of a false name that you are not authorised to use. If your contact information changes you should notify us immediately, either by updating the information in your account or by contacting us at info@vusta.co.uk.

2.5 If you have any concerns regarding your contact information or become aware of the misuse of this information then you must notify us as soon as possible at info@vusta.co.uk.

2.6 If you breach any of the terms of the User Agreement, we reserve the right to prevent your further use of the website. In this event, you must destroy any copies you have made of any content on the website. We shall inform you in the event of such a decision.



3.1 The following terms set out the basis on which you may order and we may supply you a sample of the products that are displayed on the website.

3.2 You must be at least 18 years of age or be acting with the consent of a person at least 18 years of age to order a sample through the website.

3.3 Sample requests can be placed online at www.vusta.co.uk. In the event of any technical issues, you can contact Vusta on 02920 888 223. Lines are open 7.30am to 4.30pm Monday to Friday (excluding bank holidays).

3.4 Once you have submitted a sample request, you will receive a confirmation email. This email confirms that your request has been submitted to us but does not confirm that your request has been accepted.

3.5 We reserve the right to accept or refuse a sample request at our sole discretion.

3.6 We will aim to deliver your sample request within the delivery period, as set out in the confirmation email. However, we do not use our own delivery service and therefore, do not take responsibility for any delays in delivery times.


4.       SECURITY

4.1 You are only permitted to use the website for strictly lawful purposes. You agree not to:

4.1.1 use the website to breach any applicable local, national or international law or regulation;

4.1.2 use the website for any unlawful or fraudulent purpose or effect;

4.1.3 use the website to plant or transmit any harmful data such as worms, viruses, Trojan-horses and time-bombs or any similar code designed to affect the operation of the website or computer software.

4.1.4 infringe any right of privacy of any other nature or person, or be obscene, blasphemous or defamatory.

4.1.5 access any part of the website or the network on which it is stored, without authority.

4.1.5 interfere with or damage the use of the website by any third party.



5.1. Vusta does not provide guarantees or warranties that any of the content on the website is accurate or reliable. It is your responsibility to confirm the accuracy of such content.

5.2 The website may contain links to external websites that are not under our control. We do not provide any guarantees or warranties for the content of such websites and are not responsible for its availability.

5.3 We exclude to the fullest extent permitted by law:

5.3.1 any liability for any loss or damage incurred by any user in connection with the website and any websites linked to it, including any liability for: loss of income, revenue or business; loss of contracts or profits; interruption to business; loss of money or any anticipated savings; loss or damage to any data or information; loss of goodwill, reputation or opportunity; wasted expenditure and/or: any other loss or damage of any kind

5.3.3 We further exclude any liability for: any delay or failure to meet any obligation that is beyond our control any loss or damage which may occur as a result of any failure by you to protect your contact and/or login details any delay in the delivery of a sample any loss or damage caused as a result of viruses or other technologically harmful material that may affect your computer software or data due to your use of the website or any website linked to it.


Please see our Privacy Policy for information about how we store and use your personal data.



6.1 All Intellectual Property Rights, including patents, copyrights, design rights, trademarks, service marks, database rights and any other rights of this nature (whether registered or unregistered) in the website and the content provided on the website are owned by or licensed to Woodpecker Trading Co. Limited. All such Intellectual Property Rights are reserved.

7.2 All text, designs, graphics, logos, images, button icons, scripts, page headers, service names, data compilations and software are the trademarks of Woodpecker Trading Co. Limited. All rights of such trademarks are reserved.

7.3 You are not permitted to use our trademarks in connection with any other product or service that does not belong to Woodpecker Trading Co. Limited.


If it is found by any court or competent authority that any part of the User Agreement is illegal or unenforceable then that part will be deemed to be deleted and the validity and enforceability of all other parts not affected.


Nothing in the User Agreement shall transfer any benefit or right to any third party to enforce any term of the User Agreement.


The User Agreement and any claim arising in connection to it is governed by English law and subject to the jurisdiction of the English courts.


If you are dissatisfied with any part of the website or any aspect of our service, please first contact us at info@vusta.co.uk.